Administrator Updated on March 31, 2023 Cloudflare is a content delivery network (CDN) and distributed DNS (Domain Name System) service. Usually, the Cloudflare CDN service is used by many developers to keep their website secure and quick loading.
Despite this, some users are experiencing the 524 "A timeout Occurred Error" in Cloudflare when trying to access these sites. When the error occurs, you won't be able to load a web page, use software, or sign in to a gaming platform.
Causes of 524 "A Timeout Occurred Error" in Cloudflare
There are a few reasons why this may be happening, and based on these reasons, some easy fixes can be implemented to fix the Cloudflare 524 "A Timeout Occurred Error."
If you're experiencing 524 "A Timeout Occurred Error" in Cloudflare, it means that when Cloudflare tries to connect to the server, the response from the other end is too late. So, if the issue persists from the other end, you cannot do anything to solve it apart from informing the app owner and waiting for them to fix it. However, you can check if everything is working perfectly from your side.
This error appears across several different platforms, usually accompanied by an alert message. This article will discuss some troubleshooting steps that regular users and website owners can perform to fix the 524 "A Timeout Occurred Error" in Cloudflare.
Troubleshooting options for regular Users
Follow these troubleshooting steps if you are facing the 534 "A Timeout Occurred Error."
1). Refresh the Web Page
Try to refresh the page once or twice. You can also close the browser and open it again. If the error occurred because of some minor glitch, simply reloading the browser will resolve the issue.
2). Reinstall the App
If you are experiencing a problem on a particular app, you can resolve it by reinstalling that app. This method will fix the issue on the app that is accessing a server. To reinstall the app, follow these steps.
- Open the settings on your Windows by pressing Win key + I.
- Open the Apps option, then click on the Apps & Features option from the left menu bar.
- Now, on the right side, search for the app you want to uninstall and click on it.
- Click on Uninstall.
After it is uninstalled, reinstall it. Now check if the 524 Error is fixed.
3). Remove restrictions on your origin account
If you are experiencing this error while using the origin gaming platform, the problem might persist because of the particular restrictions on your account. For instance, the Child account won't allow you to play online games, so upgrade your origin account to Adult. It will lift up certain restrictions and help you solve the problem.
Solutions for Website Owners
If you are the website owner, you might be allowed to make changes from the server's end to fix the Cloudflare 524 "A Timeout Occurred Error." In that case, follow the solutions below to resolve this issue.
Check the Server Load
If your Server resources are highly consumed, it can cause this error. Follow these steps below to solve this issue so that you can eliminate the error.
Check if the server resource consumption is above average or high.
Upgrade your server to increase the resources that can handle more traffic on your website.
Otherwise, you have the option of managing your server usage by limiting processes running on the server.
Block Brute Attacks
- Open your SSH client and login into it by using root access.
- Execute the following command without brackets (netstat -an | grep 80) to check if you have got any multiple hits from a specific IP Address.
- If that is the case, and the IP address arises any suspicion, you can block that IP address by entering the following command.
- iptables -A INPUT -s 000.00.00.0 -j DROP
- Enter the suspicious IP address instead of 000.00.00.0 in the above command.
- After blocking all the suspicious IP addresses, enter this command systemctl httpd restart to restart your server.
It will hopefully fix error 524, "A Timeout Occurred Error," on Cloudflare.
Enable DDoS protection
The DDoS attack can be another reason for the increased load time error in Cloudflare. Therefore getting the DDoS protection through Cloudflare is recommended. It will protect your page from this type of attack and help your resolve the issue.
What other troubleshooting steps can you try?
- If you are using a VPS, ensure to configure the firewall properly at the origin. It will provide unlimited connecting IPs on Cloudflare.
- Go to your origin server and check if the response time is taking longer than 100 seconds. If it is, contact your admin or host provider to help you resolve this issue.
- Review your origin server file to check if your database server has any long-running queries.
Final words
Many reasons can occur Error524 that is not in your control. If that is the case, the problem is at your host's data center.
Give them the URL, the time zone, and the Error code, and wait for them to resolve the issue.
