Administrator Updated on October 21, 2022 Xbox Link seems like a pretty cool idea, but it's not working perfectly for everyone. There are many users that are running into issues with the Xbox Link app on their PC. Sometimes gamers don't even know how to use Xbox Link, since this solution is actually quite an old one. Here's how to fix two of the most common problems when you're trying to link up your Xbox One console with Windows 10.
If you have an Xbox console, you can easily sync all of your pictures, videos, and music stored in your console to your Windows 10 PC. The newest feature available even allows you to stream the games onto your computer. However, just like using any technological device, you might encounter problems in linking Xbox hardware with Windows 10.
There are several possible kinds of problems you may face. But, before you try to solve the problem, please make sure that your PC has the newest version of the Xbox Console Companion.
Some versions of Windows 10 may require to have the Media Feature Pack available.
You can verify the Xbox Console Companion by matching the version number available on your PC with the current version available on the Xbox’s official website. Please be mindful that game streaming is only available for the Xbox One series and not for the XJS consoles.
Now that you have verified the version of the Xbox Console Companion app you have, we can start troubleshooting the problems. Read the list below and follow the instructions to solve the problem you are encountering.
A). Xbox cannot be recognized by Xbox Console Companion App
To link your Xbox console and your Windows 10 PC, they should be connected to the same subnet. If they are connected to the same subnet and yet they are still not linked together, maybe you need to specify the IP address in your console.
You can press the Xbox logo button to open the guide page and specify the console’s IP address. Go to Profile & system. Then go to Settings and select General. On the General page, go to Network settings. There, you can choose Advanced settings and find your IP address.
Please do the following instructions carefully. Move to your PC and open Xbox Console Companion app. Go to Connection and choose Add a device. A dialog box will pop up and you can enter your console’s IP address there then select connect.
The steps above should be enough to make your Xbox console be recognized by the Xbox Console Companion app. If the problem persists, please make sure that both devices are under the same subnet.
B). Xbox cannot connect to Xbox Console Companion App
This problem emerges usually because your console doesn’t allow connection from the Xbox Console Companion app. This would make your console unable to connect to the app. Therefore, you need to allow connections from devices from your console first.
To allow connections from devices, press the Xbox logo button first. Go to Profile & system. Then go to Settings and select Preferences & Xbox app connectivity.
Select Remote features then choose Xbox app preferences. Under the Xbox app, you should choose Allow connections from any device. Nevertheless, if you want to limit connection to a limited amount of devices, choose Only from profiles signed in on this Xbox.
C). Game streaming cannot start from Windows 10
You may have been able to link your device to your PC. Surprisingly, you fail when you try to start a game streaming. Do the steps below if you encounter this issue.
On your Xbox console, press the Xbox logo button. And then, choose Profile & system. Next, you should choose Settings. On the setting page, select Devices & streaming. From there, go to Device connections. Finally, just select Allow game streaming to other devices.
The three problems stated above are just some examples of usually occurring problems in linking Xbox hardware with Windows 10. When problems similar to the above list arise, don’t panic and just try the instructions written above. Restarting your console and PC often will solve the issue.
Summary: Fix problems linking Xbox Hardware with Windows 10
- Check your Xbox controller and receiver.
- Plug in your Xbox controller.
- Reconnect the Xbox controller with Windows 10.
- Use a dedicated Xbox USB cable.
- Hard-reset the Xbox controller.
- Uninstall and reinstall the driver for the Xbox wireless adapter.
